Refund policy
Refund policy
Short and clear: what you can get back, and how to ask.
Monthly subscription
You can ask for a refund within 14 days of any monthly charge. If we refund it, the subscription is cancelled and Premium access ends.
You can also cancel at any time without a refund; Premium then stays active until the end of the paid month and you are not charged again.
Day Pass
A Day Pass starts as soon as you pay and gives full Premium for 24 hours, so it is final once activated and is not refundable. If a payment went through but the pass did not activate, contact us and we will fix it or refund you.
If something went wrong
Double charges and payments taken in error are refunded in full.
How to ask
Use the link in the receipt Paddle emailed you, or write to peter.mamrukov@gmail.com. Include the email used for the payment. Approved refunds are returned to the original payment method by Paddle.
Your legal rights
This policy does not limit any right you have by law as a consumer.